Returns & Exchanges
At Bicycle Warehouse, we want you to be 100% satisfied with your gear. If your purchase isn't quite right, you can return or exchange most items within 30 days of delivery in their original, unused condition.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Pack Your Gear
Carefully place the items in their original packaging, ensuring all tags are attached and the product is securely protected for transit.
Ship It Back
Print your prepaid shipping label from the portal and drop the package off at any authorized carrier location.
Receive Your Refund
Once our technicians inspect your return, we will process your refund or ship out your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing